FAQ

Crediting your balance is an automated process.
After payment and return to our site, funds will be credited to your balance instantly.

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Register and go to the Order section. Here you can make your purchase.
Pay for goods and services from your balance. You can top up your balance in your personal cabinet by choosing a convenient payment system.

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Of course. The manager will process your order even on weekends.
Exception - night time.
Your order will be processed from 9.00 to 18.00 (GMT+3) on any day of the week.

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Of course we take individual orders.
Describe your wishes as detailed as possible in the TOR (Terms of Reference).
The cost of work is determined based on your TOR.
The cost of work is negotiable. We will discuss and agree.
For all questions of individual orders, please contact us at any of our contact details.

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Immediately after ordering and payment the manager starts processing your order. 
Order processing takes some time (from 20 minutes to 2 hours). 
You will receive a notification and all necessary data (distribution archive and access to documentation) via personal messaging system.

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Of course, our employee will install the software on your server free of charge.
When placing an order, select Software Installation - Installation by our employee.
In the Server data field enter the FTP access data and the data of the created database.
Server IP, port, login and password.
Database host, user login, database name and database password. 
Or provide data to the control panel of your server.

Please note.
We do not configure servers.
If your server does not meet the requirements, your order will be transferred to the mode: Self Installation - Completed.
You will be given the software distribution kit.

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Unfortunately, we do not do server configuration and administration.
If you do not have enough knowledge, please contact the hosting provider from whom you bought or rented the server.
In most cases, companies that offer hosting services have a server administration service.
If you have chosen Installation by our employee and your server is not configured, your order will be transferred to the Self Installation mode.
Your order will be processed and you will be given a distribution kit for self-installation.

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We do not forbid you to change the program code.
But we cannot guarantee the performance after your changes.
Naturally, you must have the necessary knowledge.

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The source codes of the exchanger module are 100% open (does not apply to the programme kernel).
The core files are partially encrypted (licence check).
API source codes of payment system processing APIs are 100% open.
It is possible to buy fully open source codes for an additional fee.

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only on your licensed domain or subdomain.
Limited licence - 1 copy for 1 domain or subdomain.
Licence domain can be changed at any time in your personal cabinet for an additional fee.

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